Have you ever generated an SEPA xml file for a current or previous employers/company?
*
Yes
No
Your Company Sector or Company Type:
*
Your Job Role (or role when you undertook SEPA xml activities):
Company Size by Employee (s):
*
1-10
11-50
51-100
101 or more
Does/did your company have an Account Package?
*
Yes
No
Other:
If Yes, please state the Accounts Package
Is/was your SEPA xml Solution separate to the company Accounts Package
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Yes it was a part of the Accounts Package
No, it was a separate application
If No, please state your separate SEPA xml Solution
If you use a separate SEPA xml Generator Application – is it integrated with your company Accounts Package?
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Yes
No
Don't know
How often do/did you use your SEPA XML Application or xml feature of your accounts package per month?
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Once a month
2 to 10 times per month
11 to 50 times per month
More than 51 times per month
Is your XML SEPA Generator Tool Web Based, Installed on a Local PC or Other?
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Web Based
Local PC
Don't know
Other:
How did you learn to use the SEPA XML system you currently use or used in the past?
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Self-Taught or Trial and Error
Manuals
Onsite Training
Remote Training (eLearning)
Online Videos (Company Videos Online)
Telephone Support
How often per month does/did your SEPA xml files have errors which required accountancy reconciliation?
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Never
1-5
6-10
Greater than 10
How do you feel errors can be reduced?
How would you rate your experience with your SEPA XML Generator Application?
*
Very Poor
Poor
Average
Good
Excellent
Why did feel this way toward the application?
How would you rank the importance of security in terms of your banking data and that of your clients data on your SEPA xml system?
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Not Very Important
Important
Very Important
Extremely Important
Do you currently have any security concerns regarding your banking data and your clients banking data on your SEPA xml system?
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No concerns
Some Concerned
Concerned
Very Concerned
Where are your SEPA .xml files stored?
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Locally on a PC
Within the Application
Both
Don't know
Other:
Are deleted/old SEPA XML files of importance from a security perspective?
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Not Very Important
Important
Very Important
Extremely Important
Is/was your SEPA XML system backed up?
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Yes
No
Don't know
If yes, are they Onsite or Remotely backed up by you or your provider?
Onsite
Remotely
Don't know
How important would taking a backup of your SEPA xml account be (including client details)?
*
Not Very Important
Important
Very Important
Extremely Important
From an aesthetics perspective, how important would you rate the following - Your company colours used within the backend
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Not Very Important
Important
Very Important
Extremely Important
From an user experience perspective, how important would you rate the following: User information guides to aid the XML generation process
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Not Very Important
Important
Very Important
Extremely Important
From a user experience perspective, how important would you rate the following: Verification Popups around debit dates, amount confirmation, debit totals, list of debit companies on an xml file, etc.
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Not Very Important
Important
Very Important
Extremely Important
What improvements, if any, would you like to see implemented to your current SEPA XML Solution?